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Solutions Overview

CITTIO provides comprehensive monitoring solutions for today’s complex, ever changing IT infrastructure. From datacenters and networks to remote facilities CITTIO provides a “single pane of glass” into the performance and availability of your heterogeneous IT infrastructure. Unlike traditional network and systems monitoring (NSM) software that was built for relatively static groups of servers and networking equipment, CITTIO WatchTower is fundamentally automated to drastically reduce manual activities and provide rapid time to value and a low TCO.

The manual nature of traditional NSM offerings are why a 2007 Network Computing Reader poll indicated that 70% of NSM deployments are never finished (see right). While this type of manual approach to configuration was acceptable in datacenters that remained relatively static over time, today’s modern datacenters and networks are constantly evolving and adapting to meet the needs of the business.

CITTIO solutions bridge the silos that exist within many IT organizations to provide overall IT infrastructure performance and availability visibility - and end the finger pointing. To do this CITTIO uses industry standards including SNMP (simple network monitoring protocol), IP/FIX and IPMI. CITTIO will not replace the management tools each department has in place to resolve problems, change configurations and perform maintenance – those are still essential but don't provide the holistic view CITTIO does.

Network Monitoring
Monitor routers, switches, load balancers and firewalls using automated link layer technology to support the discovery and diagramming of complex networks.

Systems Monitoring
Monitor hardware, operating systems and any IP-enabled device from servers, storage, and computers to point-of-sale systems, wireless barcode scanners, IP surveillance cameras and environmental HVAC sensors.

Application Monitoring
Monitor a wide array of major applications from Exchange, Citrix, MySQL and Oracle Databases to virtually any application or business process.

Service Level Management
Automatically calculate and monitor service levels and alerts stakeholders when a service level is about to be violated.

Network Asset Management
Take advantage of a lightweight asset management solution that comes with WatchTower.

High Availability - Failover
Ensure your infrastructure is being monitored even when your monitor goes down with a high availability, geographic failover solution.


Industry Solutions:

Retail
Monitor your revenue and information chain from core datacenters, networks and distribution centers to store POS Systems, security cameras, kiosks and customer-centric applications.

Government
All CITTIO offerings are available to Federal, State and Local governments.



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