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Home > Products > WatchTower > Features Overview

Features Overview

The Enterprise-Class, Fundamentally Automated Network and Systems Monitoring Platform

With WatchTower®, IT organizations get single pane of glass visibility into the performance and availability of up to tens of thousands of network nodes in a fraction of the time and at a fraction of the cost it would take other monitoring tools.

WatchTower:

  • Determines the operating system, DNS name, and IP addresses of all assets connected to a network without installation of proprietary agent technology
  • Monitors for new services on your existing network devices while also monitoring new IP-ready devices as they are introduced to your network
  • Supports skill sets, duty schedules and escalations to alert the right person with notifications via email, pager and SMS alerts
  • Offers a 100% Web-based portal architecture for easy access, configuration and third party application integration without requiring any plug-ins or heavy clients
  • Alerts have multiple sensitivity controls including threshold levels, threshold violation minimums and re-arm intervals
  • Includes event de-duplication and operator instruction links to relevant documentation to resolve issues faster
  • Includes automated topology mapping and root cause outage analysis driven from one or more topology maps to suppress non-critical alerts and avoid alarm storms
  • Alerts can include links to over 3,600 embedded technical books including all publications from O'Reilly Books, Addison Wesley, Cisco Press, Microsoft Press and others to enable administrators to rapidly research and resolve performance issues
  • Thresholds can be created based on any SNMP data or algebraic expression
  • Notification emails can be customized using substitution parameters for variable information
  • Historical graphing of key performance statistics such as CPU, memory, File I/O and more is available for one year
  • Real-time graphing of performance statistics is available every 10 seconds to troubleshoot incidents and problems
  • Service levels are automatically maintained and viewed by category or service with outage calendars to keep SLAs and MTTF, MTTR and MTBF statistics accurate
  • Provides extensive visualizations of performance information on geographic, topology and facilities maps
  • Includes asset management, visualization, document management and problem resolution capabilities otherwise requiring additional expenditures
  • Offers High Availability, security with SNMPv3, and integration to SIM offerings for one portal visibility into everything going on in your IT infrastructure

Monitor Any Networked, IP-Ready Device

From traditional servers to VOIP phones and networked slot machines, WatchTower is an extensible platform for monitoring any IP-ready device. You can monitor inside and outside the datacenter without purchasing, learning or maintaining multiple tools. If we can't monitor an SNMP enabled device out of the box, our support organization will build support for it at no cost to you. WatchTower supports over 1200 different manufacturers, models, operating systems, services and graphing variable.
Learn more about what WatchTower can monitor.

Get One Consolidated View of Your IT Infrastructure

WatchTower provides you with a single "pane of glass" through which to view and analyze your network and systems infrastructure, empowering you to efficiently manage distributed systems, reduce unplanned system downtime, and generate more business value from your network.

Watchtower:

  • Includes role-based executive dashboards for visibility into monitored devices, services, applications, databases, categories and SLAs
  • Provides historic and real-time graphs and reports on bandwidth performance, usage and errors
  • Supports NOC views and categorization of monitored nodes and services into categories and business process views
  • Provides a role-based security model for customizable views of your networks and systems
  • Provides multi-tenant capabilities to restrict access to non-authorized networks and systems information
  • Includes geographic and facilities maps showing live system performance with drill down capabilities
  • Comes with a gallery of over 100 geographic region maps and capability to load your own custom maps or images

Learn more about WatchTower Architecture >>




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