|
”WatchTower was deployed to monitor 200 systems and applications at the Company’s Hayward, California headquarters, but will now be including devices at its 189 stores, ensuring optimal network performance and helping Mervyns’ associates best serve the company’s loyal customers,”
– Simon Puttick, Director of Store Systems at Mervyns.
“Our customers can range from very small companies with just 2-3 servers to large organizations with upwards of 500-plus servers to manage. CITTIO is the perfect partner because WatchTower combines the full features you would expect from a core architecture designed to monitor and manage the world’s largest networks, with rapid implementation capabilities that scale up or down easily – a key requirement for midmarket success.”
– David Afleck, president, DSSI.
“WatchTower and support from CITTIO offer us a tremendous opportunity to take our network and systems monitoring services far beyond standard ‘break-fix. With the launch of NetServ-One Plus, we’ll be able to provide 24/7 protection that includes application performance monitoring and early warning about network problems. We also see two other real benefits that WatchTower will provide. CSS will be able to offer our customers peace of mind around their network operations, and we will have the ability to call on potential customers who have 75+ users with complete confidence that we can easily meet their needs for quality service.”
– Lynn Rich, CSS Group; President and CEO.
“I-Span is creating rapid IT value for customers by managing IT infrastructures effectively with significantly less up-front cost than standard solutions. WatchTower lets us monitor networks of any degree of complexity—even those in different geographies. We have already differentiated ourselves from our competitors, because we can meet very specific service level agreements,” said Konstantin Vilk, co-founder of I-Span Services. “With multi-tenancy, we are in an even better position to deliver affordable network monitoring services to customers of all sizes.”
– Konstantin Vilk, Co-Founder of I-Span Services
According to Paul Griswold, president and CEO of FLTG, the government and corporate clients FLTG’s serves are clamoring for a proactive monitoring service that will help them head off network problems before they become crises. “We used to sell primarily traditional phone systems, which was very reactive. In recent years we’ve been getting more requests to monitor customers’ networks,” Griswold said. “There are so many more devices to watch, all of which potentially may encounter problems. Using CITTIO’s WatchTower, now we will be able to say to a customer, ‘You’re starting to have a latency problem in this branch; let’s do something to address it now before it becomes a bigger issue’.”
– Paul Griswold, President and CEO of Finger Lakes Technology Group
“We needed a cost-effective way to monitor our entire ‘software as a service’ infrastructure including not only the network nodes, but also the DemandTec applications health and performance,” said David Turner, VP of operations at DemandTec. “We deliver the sophisticated retail data analysis our customers need to optimize and forecast pricing. To do that, our software must be running and tuned for optimal performance for each customer. With WatchTower, we can virtually be there for our customers around the clock. WatchTower eliminates concerns about how DemandTec software is operating and lets everyone involved focus on core competencies.”
– David Turner, Vice President of Operations at DemandTec
“After a thorough review of competing solutions, we found that WatchTower was the clear cost/benefit leader. It is easy to use, well priced, and delivers the comprehensive enterprise monitoring functionality a large, complex organization like ours requires,” said Alan Saka, IT director at HMSA. "After a rapid initial roll-out, we gained network and system visibility within a matter of days. We look forward to continuing to deploy WatchTower to other areas of our IT infrastructure.”
– Alan Saka, IT Director at HMSA
“Before WatchTower, we had no network monitoring capability,” said Caterina Luppi, IT Director, National Parks Conservation Association. “Simple glitches often caused fire drills, and users thought the network was unreliable. Our budget constrained us from considering the standard and expensive enterprise monitoring products. Fortunately, WatchTower is cost effective and runs on Linux—which is important for us. It also notifies IT immediately of problems. With WatchTower I am now able to spend my time on more strategic concerns.”
– Caterina Luppi, IT Director, National Parks Conservation Association
“Our aggressive growth has brought us to the point where we had too much at stake to rely on piecemeal approaches to network monitoring,” said Ron Ehlers, vice president of information services at Pacific Sunwear. “With our scope of operations, our data center must operate 24x7 with an absolute minimum of downtime. We needed world-class monitoring and management but wanted to maximize our current operations staff without having to add a full time employee, as some solutions require. CITTIO’s core focus on ease-of-use and high-end functionality were key elements in our decision to implement WatchTower.”
– Ron Ehlers, Vice President of Information Services at Pacific Sunwear
“We evaluated competing solutions and found that WatchTower 2.4 was the only network monitoring software that was easy-to-use, cost effective, and had the capabilities our growing network required,” said Claudio Cuestas, systems administrator at Capitol Advantage. “Within 24 hours after installation of WatchTower, we were able to monitor all devices, services, and interfaces on our network, managing the vast amount of data around California’s gubernatorial recall with ease.”
– Claudio Cuestas, Systems Administrator at Capitol Advantage
|
